Your Home. Our Care.
Dignity, Respect, Compassion, Love
 

Helping Seniors Age in Place
with Compassion, Dignity & Respect

potomac home care

Assisting Hands Home Care Potomac

Looking for reliable and compassionate Potomac home care services for your loved one? Assisting Hands Home Care Potomac is here to help. Located in Bethesda, MD, we are the trusted home care partner for families throughout Montgomery County. For over a decade, our highly compassionate and professional caregivers have delivered top-quality, consistent, and reliable in-home care for the elderly, seniors, and individuals with disabilities. Our holistic senior home care approach focuses on the overall well-being of our clients – ensuring they remain happy, healthy, and independent in the comfort and safety of their own home. Our dedicated caregivers are here to assist with daily tasks, personal care, and provide companionship for safe aging in place with dignity and respect. Experience exceptional Potomac home care services with Assisting Hands Home Care Potomac by requesting a free in-home consultation today. Explore Family Resource Videos

Communities We Serve

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A Message from the Owner

As Founders of Assisting Hands Home Care Potomac, Cathy and I came to our decision after personal journeys involving both of our families. I had a successful career as an attorney. Cathy was a marketing manager. But when difficulties arose with our parents, and we witnessed for ourselves all the problems that ensued, we made the decision to start Assisting Hands of Potomac in-home care services. We experienced for ourselves how life changes quickly. And we sought ways to make every day as fulfilling as possible for the ones we loved. We believed that we could offer a new way for families to care for loved ones – even at the most difficult times.

“We wanted to make a real difference in people’s lives. Our mission is simple – to provide the best Potomac home care services possible for our clients, while providing a great place to work for our employees.”

Our mission is exceptional caregiving. In the process, we get calls from families who are looking for information, education and support. We have a personal interest in each client. We want to understand what’s going on and provide the best options for each person. Our focus is on counseling families. Once we fully understand the needs, we are determined to provide a caring professional to help a loved one –wherever that person is at the moment. We are there when family can’t be.

At Assisting Hands Home Care Potomac, we have three core values.
1. We EDUCATE families about how to age-in-place successfully.
2. We always put the BEST INTERESTS of our clients first.
3. We CHERISH and VALUE each of our employees.

Families often call Assisting Hands home care of Potomac because of the attention we give to each situation. We understand that getting to know our clients and families is key to successful caregiving. We want families to know the options that are available to them. And by getting to know our clients individually, we are able to hand-select the caregiver that best fits their needs and personality. Finding the right caregiver for each unique situation is what makes us different. We are a thriving, growing organization, and as a result, we are big enough to have caregivers to match a particular need – yet we are small enough to be flexible.

Steve Lorberbaum,
Owner
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Potomac Home Care

Potomac Home Care Plans Tailored to the Unique Needs of Our Clients

We begin by understanding our clients on a personal level, including their needs, interests, and preferences. Through collaborative efforts with our committed Care Management team, we create an in-home care plan tailored to your loved one. What sets us apart is the flexibility to adapt the care plan as your loved one’s needs evolve, giving you peace of mind and confidence in the care provided.

home care potomac

The Perfect Home Caregiver Match

At Assisting Hands Home Care Potomac, we firmly believe the key to delivering the highest quality of care lies in crafting the perfect caregiver match. While experience and training are important factors, we prioritize caregivers who possess genuine compassion and kindness. When choosing a Potomac caregiver, we ask ourselves a crucial question: “Would we trust this individual to provide exceptional care to our own parents?” If the answer is a resounding yes, our clients can rest assured that their loved ones are placed in capable hands. Once a caregiver is selected, the individual will be proficient in helping with the following areas:

 

  • Assisting with personal hygiene, including bathing, grooming, dressing, and incontinence management
  • Meal preparation and grocery shopping to ensure optimal nutrition
  • Light housekeeping, laundry, and maintaining fresh bed sheets and linens
  • Reliable transportation for errands, medical appointments, and social engagements
  • Aid with mobility, bed and wheelchair transfers, and toileting
  • Assisting with medication reminders and prescription pickups
  • Ensuring safety through monitoring and implementing fall prevention measures
  • Providing cognitive stimulation and emotional support
  • Offering companionship and fostering social interactions
  • Specialized care for individuals with Alzheimer’s or Parkinson’s

The Assisting Hands Home Care Potomac Difference

  • We go beyond the basics of home care by offering premium concierge care to each and every client.
  • All caregivers are our employees who are trained, supervised and insured.
  • Client satisfaction is our top priority. Therefore, we do not require any long term contracts. We only want you to keep us if we are meeting and exceeding your expectations.
  • We understand the value of personal connections and consistency of care, hence, we assign the same caregiver’s to our elderly clients.
  • Each client is quality matched with a caregiver based on experience, skillset and personality.
  • Experience alone is not enough to work for Assisting Hands Home care Potomac, caregivers must demonstrate traits of compassion, reliability, friendliness, respect & a commitment to helping the elderly.

Frequently Asked Questions

How does a home caregiver get paid?

Home caregivers are usually compensated directly by the client or through an agency for home care. Private caregivers can be paid hourly or weekly in cash, check, or bank transfer. Those who work for agencies are generally paid by direct deposit on a regular basis, with taxes and payroll arranged by the agency. In other instances, caregivers are compensated under government programs such as Medicaid or veterans benefits, or families who act as official employers and use payroll services. 

How many hours a week do caregivers work?

The number of hours a caregiver works per week will depend on the clients needs and whether its a simple or complex type of care required. On average, professional caregivers work 20 to 40 hours per week, though some may provide full-time or live-in care, which can exceed 60 hours per week. Part-time caregivers may work just a few hours a day, while others are scheduled for overnight or weekend shifts. The schedule is typically customized to fit the level of assistance the client requires, whether it’s basic daily support or more intensive, around-the-clock care. 

What are caregivers not allowed to do?

Caregivers arent allowed to do some things reserved for licensed medical personnel. These prohibitions involve administering prescription drugs (except under the supervision of a nurse or physician), doing medical procedures like injecting medications or caring for wounds, and diagnosing or treating illness. Also, caregivers arent allowed to provide therapy services like physical therapy, occupational therapy, or speech therapy unless they have the right certifications. Caregivers are also prohibited from making legal, financial, or medical decisions for the client unless theyre formally designated as a legal representative or power of attorney. These boundaries ensure the safety of both the caregiver and the individual receiving care while maintaining compliance with healthcare regulations. 

What should you not to say to a caregiver?

When interacting with a caregiver, its important to be respectful and mindful of his or her role. Avoid telling the caregiver things that belittle his or her professionalism or make the caregiver feel he or she isn’t appreciated. For instance, dont say things like, Its just a straightforward job, anyone can do it, as it downplays the intricacy and significance of caregiving. Also, dont make personal or intrusive comments regarding the caregiver’s appearance, origin, or private life. Comments like Im sure this is easy for you or I could never do what you do may have the unintended effect of suggesting caregiving is easy or that the caregivers work isnt as much work as it seems. Showing appreciation for the caregiver’s effort and thanking him or her for providing care is important. Recognizing the caregiver’s efforts with positive and respectful words assists in establishing a constructive and professional relationship. 

Why do caregivers feel guilty?

Caregivers feel guilty because of the psychological and physical requirements of their work. Caregivers feel as if theyre not doing enough for their loved ones, thereby creating a feeling of inadequacy. Caregivers feel guilty when they feel overwhelmed, fatigued, and believe they cannot provide the high-quality care they want to offer. Moreover, caregivers may feel guilty when leaving time for self-care or asking for assistance from others, as they believe theyre abandoning their loved one or failing to live up to expectations. Such emotional distress can increase if caregivers feel other people are judging them as incompetent in caregiving. Its important that caregivers recognize their emotions, reach out for help, and learn caregiving is a difficult task, and it’s fine to give priority to their own lives. 

What are 4 types of caregivers?

There are four primary types of caregivers, and each one offers varying levels of support depending on the care recipient’s needs: 

 

Family caregivers – These are unpaid caregivers who are frequently family members providing care to a loved one. They can have a range of responsibilities, from supporting daily activities to handling medical needs, and they usually provide care on a part-time or full-time schedule. 

 

Personal care aides – These are trained professionals who provide care with nonmedical needs—for example, bathing, dressing, grooming, meal preparation, and light housekeeping. They concentrate on enhancing quality of life for the individual and assisting with basic daily activities. 

 

Home health aides – Home health aides deliver personal care services and simple medical care under the direction of a registered nurse or medical professional. They support medication management, mobility, and some healthcare activities, such as monitoring vital signs. 

 

Nurses and certified nursing assistants (CNAs) – CNAs and nurses provide specialized medical services, such as medication administration, wound treatment, and other medical treatments. Nurses are trained licensed practitioners who provide more advanced care, whereas CNAs help with daily routines and assist with healthcare activities. 

What’s the most common home care service in Potomac, MD?

In Potomac, MD, the most requested home care services are: 

 

  • Companion care, which provides emotional support and light housekeeping  
  • Personal care, which involves assisting with daily tasks such as bathing and dressing 
  • Respite care, offering relief to family caregivers 
  • Dementia and Alzheimer’s care, providing specific assistance for cognitive complications  

 

These services are intended to enhance quality of life and promote safety and independence for clients in their homes. 

What’s the difference between home care and a caregiver?

Home care is a service offered in a client’s home. For example, helping with daily activities or nonmedical treatment, whereas a caregiver is the one providing these services. Caregivers may be relatives or employed workers, depending on the degree of care required.

How to Get Started with Assisting Hands Home Care Potomac

We understand that seeking the perfect Potomac home care partner can feel daunting. Our utmost priority is to simplify the transition process for you. Selecting a caregiver for your loved one is a significant decision, and we assure you that when you reach out to us, we’ll attentively listen to your requirements, empathize with your concerns, and present you with effective solutions that grant you and your family a sense of tranquility. We eagerly anticipate the opportunity to connect with you, learn further about your needs, and provide dedicated assistance.

 



Assisting Hands Home Care Potomac Reviews

"I just wanted to let you know that Lydia, your health aide, did a great job for me. She was really helpful, enthusiastic, and showed initiative. I was glad to have her. Please let the care coordinator know as well."

– KZ, Potomac, MD

home care potomac review

"The care provided by Sola for four nights was invaluable for my wife and me. As a 24/7 caregiver, I would have had very little sleep without her support. Sola was empathetic and understanding, especially since my wife was somewhat confused at first. We truly appreciated her help and her kind demeanor. I highly recommend Assisting Hands. Thank you very much."

– Satisfied Client

home care potomac review

"Martine, Christine, and Margaret were excellent helpers. All three were prompt and came in ready to do whatever I needed. During periods of down time they were good companions and conversationalists. I highly recommend Assisting Hands Home Care Potomac."

– Judy P

home care potomac review

"Provided excellent caregiving!! What a relief — we were really struggling til we were put in contact w/ Assisting Hands! Wonderful and caring people from scheduling to each & every care giver! Shout out to both Oumou and Ebenezer for being two of the kindest people in the world — we love you! Thank you everyone at Assisting Hands! You deserve medals. "

– Kelly T

home care potomac review

"A big thank you to Assisting Hands! From the first exploratory conversations with Phillip to the intake session with senior staff and then regular care from Ernestina, Assisting Hands was courteous, transparent and prompt. Patience and her staff manning the phones always answered my calls to help with any scheduling issues/questions. My mother's primary caregiver, Ernestina, was very reliable and sensitive to her needs. Overall a very positive experience. Again, thank you!"

– B.W., Silver Spring MD

home care potomac review

"From the first phone call to today and well into the future, we hope, Assisting Hands has been terrific! Nick was a welcome relief to meet in my panicked time of need. Ruth H. & Belinda A. are a terrific duo splitting the week with my mom. She loves them like they're her children and they put up with so much. A welcome relief! Always call Assisting Hands when and if the time comes. Look how happy Ruth is to be with Mom! We couldn't ask for more! Thank you, all! "

– L.W. ,Gaithersburg, MD

home care potomac review

"We had a very positive experience with Assisting Hands after a recovery period in Rehab. The office was very responsive and efficient to our requirements. This is a second we have used Assisting Hands in the past 12 months. All the Health Aides were terrific. We asked if Rosemary was available. She was available. Many times anticipated our needs and gave us TLC (Tender LovingCare)" She travelled with us to Doctor Appointments to greatly assist getting Sue in and out while I parked the car. Thank you!"

– R.R., Rockville MD

home care potomac review

Communities We Serve

We serve clients throughout Montgomery County, MD including:

Ashton

Barnesville

Beallsville

Bethesda

Boyds

Brinklow

Brookeville

Burtonsville

Cabin John

Chevy Chase

Clarksburg

Damascus

Derwood

Dickerson

Gaithersburg

Garrett Park

Germantown

Glen Echo

Kensington

Montgomery Village

North Bethesda

North Potomac

Olney

Poolesville

Potomac

Rockville

Sandy Spring

Silver Spring

Spencerville

Takoma Park

Washington Grove